An improved experience for your customers. Fewer headaches for you.
Simple Global Brand Support lets you outsource customer service while staying informed and in control
Delight Your Customers with Expert Care
Our dedicated Brand Support Specialists will handle all your customers’ inquiries with the attention and care your customers deserve
Dedicated Customer Support
Your Brand Support Specialist will act as an extension of your brand, learning your products and policies inside and out. They’ll quickly respond to inquiries, using a friendly, professional tone that will reflect positively on your company.
Integrated Fulfillment and Customer Service
With your Brand Support Specialist on site at Simple Global, interaction between customer service and order fulfillment is seamless. Your Specialist will not only be able to answer customer questions, but actually handle requests like cancelling orders, issuing refunds, updating addresses, managing returns, and more.
Building a Stronger Brand
Discover stress-reducing tools that simplify your operations, increase customer loyalty and retention, and transform customers into brand ambassadors
Discover how brand support can help you grow
Get a free consultation with a brand support expert