Integrated Fulfillment & Customer Service

HomeGlobal Fulfillment Services > Integrated Fulfillment and Customer Service

At Simple Global, we have a team of dedicated fulfillment and customer service specialists available to help your ecommerce business grow and scale globally. To help with your online business expansion, our on-site trained fulfillment professionals are ready to tackle any kind of challenges, handle general customer service and requests, cancelling orders, issuing refunds, updating address, managing returns, and more. 

Running Out of Warehousing Space?

Is your ecommerce business getting hundreds of orders per day and you’re finding it difficult to handle and manage all of them at one place? Don’t worry, Simple Global may be able to help. We have managed to establish all of the common challenges which a one-man or a small business online business could encounter when it comes down to scaling its business. And that’s where our ecommerce fulfillment and customer service can come in really handy. We know that replying to your customer inquiries, filling orders, handling refund requests can be extremely time-consuming and exhausting so over time, majority of businesses started to outsource these tasks given all the challenges.

Integrated Fulfillment Service

Simple Global makes fulfillment super easy. Once you have your ecommerce store integrated with ONE, our global logistics platform, it gives both of us a clear insight as well as a real-time analysis. So, whenever your customer orders an item on your ecommerce site, 

Fulfillment Specialist

Integrated Technology

eCommerce Insights

Domestic & International Shipping

Integrated Customer Service

Simple Global makes customer service seamless. Once you have everything set up, our on-site customer service specialists will handle almost everything for you on the go. We understand offering great customer service can be difficult for some online businesses especially for start-ups or small businesses. Also, it can be very time-consuming and overwhelming with constant customer requests. As ONE offers real-time insight, whenever your customer places an order on our global logistics platform, it comes directly to our team where we can fulfill orders, manage refunds and returns on your behalf. So, all you need to do is focus on growing your brand without worrying about the rest.

Customer Service Specialist

Order Management

Refunds Management

Returns Management

Ready to Outsource Fulfillment and Customer Service?

Book a consultation with the fulfillment and customer support specialist at Simple Global today.