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What percentage of retailers outsource their fulfillment?

Home / FAQ / What percentage of retailers outsource their fulfillment?

Outsourcing fulfillment has become a common practice among retailers, especially in the ecommerce sector. Currently, about 57% of ecommerce companies outsource some or all of their fulfillment processes, which is a significant increase from 29% in 2020. Another statistic suggests that 60% of online retailers outsource at least a portion of their fulfillment services, with 20% outsourcing the entire process. This trend is expected to continue growing, with projections indicating a further increase in outsourcing over the next few years. The decision to outsource fulfillment often stems from the need to reduce costs, improve efficiency, and focus on core business strategies, as managing in-house fulfillment can be costly and complex.

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