It’s more important now than ever for businesses to get their products delivered to their customers not only on time but as fast as one to two-day shipping speeds. Many consumers have grown accustomed to same-day or two-day shipping as they are ordering more goods online with higher demand. Customer expectations are vastly high when it comes to receiving products from any online store.
Setting up an efficient order fulfillment process is the best way to gain the upper-hand in the e-commerce industry. This short article will showcase how having customized solutions enables the full efficiency of your business operations.
1. Customer Order Tracking
It’s crucial to implement a system that allows your customers to track their orders in real-time. You can do this by sending automated confirmation emails with tracking numbers, alongside an estimated delivery date. In the long run, this will prove to be beneficial as you’ll be spending less time dealing with upset customers or customers with general inquiries about shipping and delivery – allowing more time for orders to be processed.
2. Consider Your Supply Chain Visibility
Because demands in the e-commerce sector are ever-changing, it’s important that you increase your supply chain visibility for complete transparency. You must utilize the necessary tools to assist in tracking production, orders and product shipments, and the track complete customer journey. With full visibility across all your channels, you’ll be able to analyze what may be hurting or helping your business – allowing you to adjust and make crucial changes accordingly.
3. Partner with a 3PL
The fastest way to improve your order fulfillment process is to partner with a third-party logistics company (3PL) like Simple Global. Not only does Simple Global allow you to scale and expand rapidly, but the entire process and integration are as smooth and capable as ever with our advanced warehouse management system (WMS).
By developing your fulfillment process with Simple Global, you are guaranteed to see improvement in not only the speed and efficiency in which your valued B2B or B2C customers receive your goods, but your business will become more organized in your front and backend operations. Your order fulfillment process will become streamlined, enabling growth and credibility for your business.
For more information regarding Simple Global’s integration and fulfillment process, click here.
For more information on our pick, pack, and ship methods and services, click here.
