Returns Fulfillment Services In USA
Even though our pick, pack, and ship process virtually eliminate damage, sometimes buyers just have to send something back. But if the return process is easy and convenient, they are still likely to buy from you in the future! Our returns fulfillment process can make it simple for your customers to send back their merchandise with no hassle. Using our simple technology, customers can use their order confirmation email to connect to your store, answer a few questions, and send their item back. As the business owner, you can specify what you’d like to do with items that are returned. Simple Global will take it from there!
Order Fulfillment Made Simple
Order fulfillment features that enhance your post-purchase process to delight your customers and grow your brand.
Global Warehouses
Distribute your inventory across the US, Europe, and Asia with our global warehouses, ensuring fast delivery to your customers.
Same-Day Shipping
Your customers' orders are received real-time, and orders that come in before 2:00 PM are filled same-day.
Rate Savings
Why pay more for shipping? Our relationships with popular carriers allow us to negotiate lower rates, which we pass on to our clients.
Live Support
Getting the answers you need is easy with in-platform messaging. Our customer success team is always available for live support.
Returns Processing
Customers want a seamless return process, and we help you deliver it. Our returns department will take care of the process, which you can monitor within our ONE platform.
Order Accuracy
Incorrect orders lead to lost customers. Our four-point check system ensures that your customers’ orders are picked, packed, and shipped correctly, every time.
eCommerce Fulfillment Logistics Platform: ONE
The ONE logistics platform provides the tools you need to manage all your fulfillment options while maintaining real-time insights into your store and orders.
Dedicated Brand Support
Our dedicated brand support team can assist you with fulfillment inquiries and resolving complex needs such as creating ASNs and updating SKUs.
Integrated Fulfillment And Customer Service
With your Brand Support Specialist on site at Simple Global, interaction between customer service and fulfillment is seamless. Your Specialist will not only be able to answer customer questions, but actually handle requests like cancelling orders, issuing refunds, updating addresses, managing returns, and more.